Privacy Policy

Last updated: 02/13/2025

Global Electrical and Industrial (the “Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.

By accessing our website https://industrialpartsusa.com (the “Site”), you agree to this Privacy Policy and our Terms and Conditions (https://industrialpartsusa.com). If you do not agree, please do not use our services.

1. Information We Collect

We collect two types of information:

A. Personal Information

This includes any information that identifies you as an individual. We collect this information when you:

  • Send a message through our contact form.
  • Request a quote for parts using a special form.
  • Use the WooCommerce quote system to add items to a quote and submit a request.
  • Reply to a quote via a link in the email you receive.
  • Accept and pay for a quote/order through the website.
  • Create an account, log in, or reset a password using the registration and login system.

Personal Information we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Shipping and billing addresses
  • Order details (products requested, purchased, and payment status)

B. Non-Personal Information

This includes anonymous data that does not directly identify you but helps us improve our services, such as:

  • Browser type and version
  • Device information (mobile or desktop)
  • IP address
  • Referring website URL
  • Pages visited and time spent on the Site
  • Cookies and tracking data

We use cookies and similar technologies to enhance user experience, track site activity, and analyze trends. You can adjust cookie settings in your browser.

Website Analytics

This site uses Umami Analytics to track visitor information. Umami is privacy-focused and does not use cookies or collect personal data.

Umami Analytics does not track or store any personal information about visitors. It only collects anonymous usage data such as page views, referrers, and browser information.

2. How We Use Your Information

We use the information collected to:

  • Process and respond to quote requests and inquiries.
  • Facilitate user account creation, login, and password resets.
  • Process payments and transactions securely.
  • Improve our website, services, and customer support.
  • Send important service-related emails (such as order confirmations, quotes, and replies).
  • Ensure security and prevent fraud or unauthorized access.
  • Comply with legal requirements and regulations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it under the following conditions:

  • Service Providers – We may share your information with trusted third-party providers who help process payments, manage shipping, or provide IT and security services.
  • Legal Compliance – We may disclose information if required by law, such as to comply with a court order, government request, or fraud investigation.
  • Business Transfers – If we sell or merge our company, user data may be included as part of the business assets transferred.
  • Affiliated Companies – If we work with business partners or subsidiaries, your data may be shared only as necessary for providing our services.

4. Data Security & Protection

We take data security seriously and use industry-standard encryption, firewalls, and secure payment gateways to protect your personal information.

Your account is protected by a password—we encourage you to use a strong password and keep it confidential. While we strive to protect your data, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

If you suspect unauthorized access to your account, please contact us immediately at info@industrialpartsusa.com.

5. Your Rights & Choices

Depending on your location, you may have the following rights under GDPR and other privacy laws:

  • Access & Correction – You can request a copy of your personal data and correct any inaccuracies.
  • Data Deletion – You can request that we delete your personal information (except data required for legal or business purposes).
  • Opt-Out of Marketing Emails – You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.
  • Restrict Data Processing – You can ask us to limit how we use your personal data in certain circumstances.

To exercise your rights, email us at info@industrialpartsusa.com with your request.

6. Third-Party Services & Links

Our website may contain links to third-party websites, including payment providers, tracking tools, and external vendors. We do not control these third-party sites and are not responsible for their privacy policies or practices. We recommend reviewing their policies before providing any personal information.

7. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from minors. If we discover that a child’s information has been collected without parental consent, we will delete it immediately. If you believe a child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

  • Post a notification on our website.
  • Update the "Last Updated" date at the top of this page.

If you continue using our Site after changes take effect, it means you accept the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: